How COVID-19 Has Changed How We Deliver Insurance

The recent months have definitely brought about many changes in our daily lives. The presence of COVID-19 has driven the need to find creative and effective methods of continuing to live our lives, in order to balance our need to protect our health and safety, while also having access to various essential services. This reality absolutely include the way we access our ongoing insurance requirements.

How Insurance Delivery Has Changed

Although some aspects of our daily lives have forced us to slow down and in some cases, we have even had to be put some of them on hold. As a result, insurance companies have adjusted the way they deliver insurance to their clients. With that said, these methods have not only continued to meet individual’s needs, they have also been maintained with both efficiency and the well-being of the clients in mind.

While it is true that individuals may be driving their vehicles a little bit less than they were prior to the pandemic, if they are car owners and are continuing to operate their vehicles, then they will still want to ensure that their insurance is kept up-to-date.

With COVID-19 unfortunately on the rise in many areas across Canada, insurance companies have taken some additional precautions to reduce the necessity for face-to-face contact, while still ensuring their clients have the essential insurance policies in place.

For example, clients can receive service over the phone and through email. This way, the in person contact is limited, and clients still have the necessary contact with their insurance agents. Conversations over the phone can still ensure clients are kept informed about the specifics of their policies and they can also get in touch when they are in need of making any adjustments to their insurance.

Additionally, when it comes to receiving the official paperwork, email or by regular mail is an effective method of ensuring the critical insurance documents are processed and delivered in a timely manner. In many cases, car owners can receive their vehicle renewal forms right away and can proceed with their daily needs, without any added worry – one thing we all can benefit from right now. Either way, clients can still feel both safe and satisfied with their insurance delivery.

Benefits of Virtual Insurance Services

As mentioned, there are many advantages to delivering insurance using virtual methods. Insurance clients can benefit from the convenience of staying home while continuing to access these services. Life can be very hectic and this option allows for a more efficient and less time-consuming process. In the event, someone is unwell and not able to leave their own, unless it is for an essential service, they can still move forward with their insurance renewals.

Staying home and protecting ourselves and each other, whenever possible, is of the upmost importance now more than ever. Therefore knowing that our insurance needs are adequately being met can help promote the well-needed peace of mind that when we need to use our vehicles, everything is in place and there is no need to worry about driving with either outdated or lapsed insurance.

On a final note, in the event someone is driving less regularly these days, whether it is due to the current pandemic or for other reasons, it is also worth contacting their insurance agent to discuss any necessary changes to their current policy.

If you have any questions or concerns related to accessing your vehicle insurance during the pandemic, rest assured, we are available and ready to serve you. Contact us at Leaders Insurance to find out more about how we are continuing to meet the personal insurance needs of our clients, during these unique and challenging times.