How to Promote your E-commerce Business as we Head into a New Year

These days e-commerce businesses make up a large portion of the purchases made by Canadians and international consumers.  With that being said, just as they offer a range of unique attributes, in turn they require a unique set of safety protocols. Of course, one important security measure is to have the proper insurance in place for these specific business needs.If you are an e-commerce business owner, let’s take a look at how you can promote your business, while also maintaining its safety as we head into the New Year.

Advertising

Of course, driving people to your website is a very important first step that can set the tone for this entire process. There are various methods of advertising you can use for your e-commerce business, such as posting on social media sites as well as participating in online events and virtual gatherings, which assist getting your name out there. Google Ads are another popular option. These types of online Ads can really help when it comes to search engine rankings as they have the potential to increase the traffic on your site.

With online holiday shopping ramping up this time of year, the nature of the online advertising that you use to promote your products and services can certainly contribute to the success of your business well into the next year.

Creating Engaging Content

Another key method of gaining momentum for your business is establishing content that will pique consumer interest. Not only can you include information on your site that is unique to your brand and products and/or services, it is also helpful to try and put yourself in the ‘shoes’ of your potential clients and identify what they really want to see and hear, and feel connected to.

Through the use of engaging content that can range from pictures, videos, and other graphics, this type of imagery can help you continue to gather and sustain a strong customer base.

Building Client Relationships and Trust

As an online retailer, it is also likely that you are looking for new and innovated methods of growing your business. However, there is still something to be said for the tried and true method of staying in touch with your clients through email. Continuing to manage your email lists has the potential to hold the attention of your existing clients, and by building and maintaining those relationships, you can promote your products and services at the same time.

Trust is another important element of e-commerce businesses and perhaps can be a little more challenging as you miss out on the in person connections that can help establish customer relationships.

With that said, one significant step you can take to build trust is to communicate with your online client base by making them aware of the security measures you have in place to protect them. It is important for your customers to know the safety of their personal data is being protected – and in turn this can greatly contribute to the level of trust and client relationships you build and maintain over time.

Being Aware of E-commerce Fraud

Even if you are doing everything you can to promote your online business, if you are not taking the necessary precautions to protect yourself and your clients from e-commerce fraud, the overall success of your business is likely to suffer.

Some ways you can protect your business, include taking steps to secure your website data and customer transactions. In addition to current security, it is also important to stay up-to-speed on the various fraud trends that can affect your business.

During the on-going COVID-19 pandemic, there has been an even greater spike in fraud cases. As a result, it is even more important to have the proper protocols in place, so you don’t jeopardize the safety of your online store and livelihood.

Acquire Ecommerce Fraud Insurance

With that being said, another step you can take to protect your business is to have the necessary insurance to cover yourself in the event of issues of fraud, weakened security, and other online retail-related risks.

Not only does having the right insurance allow you to foster an enduring reputation for your business, you can also have more peace of mind that you are protected from a wide range of cyber threats. When all is said and done, in a highly competitive market, your e-commerce business can continue to thrive.

Contact Leaders Insurance today to learn more about the variety of ways we can help ensure your e-commerce business is safe and protected as the New Year swiftly approaches.